Advisor Agreement

Every Advice Seeker who books a paid session on VoxHer has completed full government ID verification. This protects you.

• All paid bookings require Tier 2 (Session Verified) status: full government document plus a matching live selfie via Stripe Identity
• There are no anonymous bad actors among paying seekers — every one has real, verified accountability
• If a seeker harasses you, there is a verified identity on record; legal action and reporting to law enforcement are viable
• Your own government ID is verified by Stripe Identity — VoxHer never sees or stores the actual document
• Your legal name is NEVER shared with Advice Seekers
• Only your persona name appears on the platform

B1. Your Subscription

• After admin approval you choose a subscription plan to activate your profile
• Monthly plan: $15 per month with a 7-day free trial
• Annual plan: $150 per year with a 7-day free trial — saves $30
• Your 7-day free trial begins when you create the subscription, not at approval
• Your profile goes live immediately when the subscription is created
• If your subscription payment fails, your profile is hidden from the marketplace immediately — there is no grace period
• You can manage your subscription, switch between plans, or cancel anytime from your dashboard via the Stripe Customer Portal
• Advisors banned for conduct violations: no automatic subscription refund

B2. Your Rates — You Set Them

• You set your own per-minute rate for live chat and video sessions (suggested range $1.00 to $5.00 per minute)
• You can update your rates at any time from your dashboard; changes apply to new sessions only
• Your rates are publicly visible on your marketplace card

B3. Your Earnings

• You earn 80% of all session revenue; VoxHer takes 20% as a platform fee
• The 80/20 split applies to all session types: Live Chat and Live Video Call
• Stripe payment processing fees come out of VoxHer’s 20% — they do not reduce your 80%
• Earnings are tracked in real time in your dashboard, including a live earnings counter during active sessions
• Payouts are processed via Stripe Connect to your US bank account
• You are an independent contractor responsible for your own tax obligations on income earned
• Your earnings data is private and never visible to Advice Seekers

C1. Your Legal Identity Is Never Shared

• Only your persona first name is visible to Advice Seekers
• Your legal name is never stored in any user-facing field
• Your email is visible only to VoxHer administrators
• Your bank account and payout details are handled by Stripe — never seen by VoxHer or seekers
• Your subscription billing details are handled by Stripe — never visible to seekers
• Relationship status is shown as a general category only
• Age is shown as a range only

C2. Your Photo Is Protected

• Reviewed and approved by an admin before going live
• Stored in protected platform storage, not made publicly indexable
• Right-click saving and drag-to-save are disabled platform-wide as a UX deterrent (not a security boundary)
• Photos can be removed at your request as part of an account deletion

C3. Sessions Are Not Recorded

• Live chat content is transmitted in real time and is not stored in normal sessions
• Live video calls run on VoxHer’s built-in video (powered by Daily.co) and are not recorded by VoxHer at any time
• VoxHer captures content only in two narrow safety cases: the last 10 messages when End and Report is used, and the specific flagged message when a keyword warning is bypassed
• Because all paying seekers are identity-verified, safety captures carry real legal weight when needed

C4. The End and Report Button

• Always visible during any active session in your dashboard
• One click to a reason modal, one click to confirm
• On confirmation: the session terminates immediately, the seeker is added to your permanent block list, the session is flagged with no wallet refund to the seeker, and an urgent admin alert is created with the last 10 messages from the chat
• Use it without hesitation at any moment of discomfort
• Because the seeker is identity-verified, escalation to law enforcement is viable for severe violations

C5. Your Block List Is Permanent

• Every seeker you block via End and Report is permanently blocked from your profile
• They cannot see you, find you, or book you
• Blocks cannot be reversed by the seeker

VoxHer advisors are not therapists. Not life coaches. Not mean. They are emotionally intelligent, credible women who give direct, honest, caring feedback.

• Direct: say what you actually think — not what is comfortable
• Kind: honest does not mean harsh — deliver truth with care
• Grounded: real life experience — no therapy-speak, no vague platitudes

Note on Just Talk sessions: genuine conversation, emotional depth, and discussing personal struggles are within scope. You are there to listen and engage as a real person — not to provide therapy. If a seeker is emotionally vulnerable, warmth and presence are appropriate; clinical intervention is not.

E1. Video and Recording Safety

• Always use a virtual background on video calls
• No location, home, or identifying details visible
• No real name, workplace, school, or logos visible
• Join from a quiet private space

E2. Communication Rules

• Never share your real last name, phone, email, or social media
• Never agree to communicate outside VoxHer
• If a seeker asks for personal contact, End and Report immediately

E3. Profile Content

Advisor profiles can't list who you won't serve based on politics, religion, or similar characteristics. This isn't about the specific views — the rule is the same in every direction, and it exists because we're a marketplace serving verified paying seekers nationwide.

E4. Prohibited Content — End and Report Immediately

Do not engage. Do not respond. End and Report immediately.

• Any sexually explicit message or request
• Any request for personal contact or to move off-platform
• Any harassment, threats, or abusive language
• Any attempt to solicit a personal or romantic relationship

E5. Crisis Situations

If a seeker appears to be in crisis: do not attempt crisis counseling, end live sessions immediately, use End and Report, email support@voxher.com, and suggest 988 Suicide and Crisis Lifeline (call or text 988, 24/7). You are never obligated to continue a session that makes you feel unsafe.

• Decline any request for any reason — no explanation required
• End any session immediately using End and Report — no justification needed
• Set your own rates and update them anytime
• Choose monthly or annual subscription and manage it anytime
• Deactivate your profile temporarily (toggle availability to Offline)
• Set your profile to Private — you remain bookable via direct link, but you are not listed in the public marketplace
• Request deletion of your profile, photo, and personal data at any time by emailing support@voxher.com (processed within 30 days, subject to retention exceptions in the Privacy Policy)
• Know that every paying seeker is identity-verified and accountable

• Cancel your subscription at any time via the Stripe Customer Portal
• Pending payouts for completed sessions will still be processed
• Monthly subscriptions remain active until the end of the current billing period; no automatic prorated refunds
• Request account deletion by emailing support@voxher.com
• Persona name, bio, photo, and other personal profile data will be purged within 30 days of a verified deletion request, subject to the retention exceptions in the Privacy Policy (financial records and safety records are retained as required)
• Stripe Identity session references are retained for audit purposes

By submitting your VoxHer advisor application you confirm:

• You are 18 or older and a US resident
• You have completed government ID verification via Stripe Identity
• You understand the subscription model: admin approval, then subscription to go live
• You understand your earnings: 80% of session revenue, processed weekly via Stripe Connect
• You agree to uphold the VoxHer Advisor Standard: Direct, Kind, Grounded
• You agree to use End and Report immediately for prohibited content
• You understand crisis handling guidance in Part E4
• You agree VoxHer may remove your profile immediately for violations