Question 1

How much does VoxHer take from each session?

Accepted Answer

VoxHer keeps a flat 20% platform fee on every paid session. Advisors keep 80% — covering payments, identity verification, safety review, hosting, and support.

Question 2

Is there a membership fee for advisors?

Accepted Answer

Yes. After approval, advisors maintain their listing with a $15/month or $150/year membership. New advisors get a 7-day free trial. Cancel anytime from your dashboard.

Question 3

How and when do advisors get paid?

Accepted Answer

Earnings are paid out weekly via Stripe to a connected US bank account. You'll connect your bank during onboarding through Stripe Connect (US accounts only).

Question 4

Who sets the per-minute rates?

Accepted Answer

You do. Each advisor sets her own live chat rate and video call rate, with a $1.00/min minimum. There is no maximum — you decide what your time is worth.

Question 5

Are refunds ever issued?

Accepted Answer

Sessions are non-refundable once started. If a seeker reports the session or violates platform rules, no refund is issued and the advisor is still paid for time worked.